Shipping policy

Thank you for choosing Rudaba Bridal! We are committed to ensuring a smooth and timely delivery for your bridal attire. Please review our shipping policy for all domestic and international orders.

 1. Processing Time

   - Each item is handcrafted with meticulous attention to detail. Once your order is placed, please allow 3-4 weeks for processing and production.
   - Custom orders may require additional time. Our team will communicate an estimated timeline upon confirmation of your order.

2. Shipping Time and Options

   - Domestic Shipping: Standard shipping times within Pakistan typically take 3-7 business days after processing.
   - International Shipping: Delivery times vary by destination and may take 7-21 business days depending on customs and local handling.
   - Expedited shipping options are available at checkout. For urgent orders, please contact us directly at [rudababridal@gmail.com/ +92 302 1951161].

3. Shipping Costs

   - Shipping costs are calculated at checkout based on the destination, shipping method, and order weight.
   - International customers are responsible for any additional duties, taxes, or customs fees that may apply. For details on accepted payment methods, transaction security, and payment timelines, please review our Payment Policy.

4. Order Tracking

   - Once your order is shipped, you will receive a tracking number via email to monitor your shipment’s progress.
   - Please allow 24-48 hours for tracking information to update.

5. Lost or Delayed Shipments

   - While we strive to ensure timely delivery, occasional delays may occur due to factors beyond our control, such as customs processing or carrier delays.
   - If your order is delayed beyond the estimated delivery window, please contact us at [rudababridal@gmail.com] so we can assist with tracking and resolving any issues. For comprehensive information on all policies, including payments, refunds, and terms of engagement, visit our Terms of Service.

6. Returns and Exchanges

   - Due to the bespoke nature of bridal attire, we cannot accept returns. However, we offer alterations to ensure a perfect fit. For exceptions or specific conditions regarding refund eligibility, refer to our Refund Policy.
   - If you encounter any issues with your order, please reach out within 48 hours of delivery, and we’ll do our best to assist you. 

If you have any questions about our shipping policy, please contact our support team at [rudababridal@gmail.com/ +92 302 1951161]. Thank you for trusting Rudaba Bridal with your special day!