Refund policy

Rudaba Bridal Return & Exchange Policy

At Rudaba Bridal, we strive to ensure every customer is delighted with their purchase. However, due to the custom and delicate nature of bridal goods, all sales are final. Please review this policy carefully before making a purchase.

1. No Returns or Exchanges

We do not accept returns, refunds, or exchanges for any items, including dresses, accessories, or related products. We encourage customers to inspect items thoroughly, verify sizes, colors, and styles, and ask questions prior to completing a purchase.

2. Exceptions for Defects or Errors

In the rare event of a manufacturing defect or an error on our part (e.g., incorrect item shipped), please contact us immediately at rudababridal@gmail.com or +92 302 1951161 within 48 hours of receiving your order. We reserve the right to address such issues on a case-by-case basis and may require photo/video evidence.

3. Responsibility of the Customer

Customers are responsible for confirming measurements, design preferences, and delivery timelines before purchase. Alterations or customizations requested after purchase will incur additional fees. Moreover, you can review our: Payment Policy and Shipping Policy.

4. Contact Us

For questions or concerns, reach out to our team during business hours (Mon–Sat, 12 PM – 10:30 PM PST). We are happy to assist with pre-purchase guidance to ensure your satisfaction.

5. Policy Updates

Rudaba Bridal reserves the right to update this policy and our Terms of Service. The latest versions will always be available on our website.

Thank you for choosing Rudaba Bridal. We appreciate your understanding and are committed to helping you find the perfect bridal piece!